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Featured Articles
Our Podcast, Customer DISservice, is Now Live!
Exciting news! Our brand new podcast, Customer DISservice, is now live and available on your favorite podcast streaming service! New episodes will be available every Monday. Subscribe today on Apple Podcasts, Spotify, Google Podcasts, Amazon Music, Stitcher, and more.
Social Media and Your Hospitality Business: Tips to Engage
Previously on Hospitality Defender, social media expert Maddie Grant shared that every company must not only recognize that they have an online presence, but they also need to properly engage with their customers. And this rings especially true for hospitality businesses these days. From carefully curated photos to detailed customer reviews, your
Restaurant Herd Immunity: How Good Hospitality Breeds Resilient Eateries
The normalcy of dining out seems like forever ago. I sit, contemplating my warm and somewhat soggy dinner eaten out of a condensation-weakened takeout container. The inside is optimistically layered with a piece of food-grade paper liner, which more often than not serves to accidentally add a little extra roughage